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Frequently Asked Questions

1. What are the benefits of being a member?
2. What are the benefits of being a Life Member?
3. What are the benefits of being a Premier Life Member?

1. I have returned an item, why did I receive an invoice?
2. I have sent in payment, why am I still receiving an invoice?
3. Can I view my invoices online?

1. What is Auto Renewal?
2. How do I enroll in Auto Renewal?
3. Will I receive notification before my credit card is charged?

1. What is Auto-Charge?
2. How do I enroll in Auto-Charge?
3. Will I receive notification before my credit card is charged?

1. How many issues of Cooking Club magazine are published each year?
2. How do I order a current or back issue of Cooking Club?
3. How do I contact the editors?

1. How do I update my Private Profile?
2. How do I update my Public Profile?

1. How do I renew my membership?
2. When will my membership expire?
3. Why have I received a renewal notice when my membership is still valid?

1. How has the Cooking Club benefit changed?
2. What is StuffStuff?
3. How do I register and participate in Product Testing?

1. Why did I receive a product in the mail? I don't remember ordering it.

1. How can I track my rebate status?

1. How do I return an item?

1. How do I create my user name and password?
2. I can't log in using my user name and password.
3. I forgot my user name and password.

1. How do I log in to the website?
2. How do I sign up for the club e-newsletter?
3. What is My Account?

1. Where do I find my member number?
2. Where do I find my billing/reference number?
3. How can we help?

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